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Reviews

Based on 719 reviews
82%
(591)
16%
(112)
2%
(11)
0%
(3)
0%
(2)
Love it

Love it, great customer service and communication, a touch smaller then what I thought but amazing! Not too hard to put together also!

Lifespan Kids Junior Jungle Monsoon

H
Lifespan Kids Bubble Seesaw
Hannahlee Alexander

Kids love the see saw and it arrived just in time for christmas very very happy customer :)

My Granddaughter loved it!

Easy, straightforward ordering. Notifications for delivery and tracking. Delivered in good condition in good time. Granddaughter loved it!

Cute

The cubby is cute, I like the style. Really needs a base as it’s not ideal on grass to sit and play with toys inside. Would be much better with a hard surface inside. I imagined it would have a floor and be slightly bigger. We hired someone to put it together and it took them 3 hours.
The delivery was below average. Was late and then went to the incorrect address. Made a request to amend the address given it was over a month late and there was bad communication to get the to the correct destination.
Prior to this mix up customer service was accomodating.

Plum kids swing set
Recently ordered Holt swing Set
Due to delivery issues before Xmas recieved Pkum swing set exactly the same as the Holt one but slightly better
Kids love swing set

Arrived in a timely manner for Xmas

Process was easy, as I sending to someone else for Christmas and they got it in plenty of time to assemble.

Lifespan Kids Junior Jungle Tarzan

Fantastic, great delivery time as said and product is great quality, highly recommend.

BYD Somerset Play Centre

Great product with excellent instructions. Great service with prompt and helpful responses.

Echo Heights CubbyHouse

Best purchase to date, took hubby 3 half days to put it up alone, looks amazing and my grandson loves it

Good quality materials

Turned up on time forklift done a little damage to box other than that was ok

Swing set

Took a while to complete the order due to holds up at the shipping docks, but I must say the updates were very welcomed. Swing set as described.

Lifespan Kids Sunrise Sand & Water Picnic Table with Umbrella

Kingsbridge playset

Absolutely amazing! Exactly as pictured. Took two days to assemble. The instructions could have been Written more clearer on a few pages. We Allocated all the timber/bolts/washes etc into sections required for each step, then focused on the build this made it quicker to do. We found the timber holding the double slide not sturdy enough, so we added extra support. Our son loves it!! Very happy with this purchase.
Great communication and quick delivery!

Product great

Product great, communication from company great!
Delivery company absolutely crap!!!

Happy Kid

My kid really loooooove her new playset. The materials are sturdy and its also weather proof which is a good thing especially if you live in Melbourne. We appreciated also the fast delivery.

Bad quality split wood

Very bad quality wood came with many splits in wood and chips out of pieces. Needs another decent coat of paint very poorly and lightly sprayed white and visible patch work

Great service

being a Christmas present purchase I haven't put together but the service was very easy and professional.

Grandkid Super Fun

Poppy put up the trapeze on our verandah wooden beams and our grandkids haven’t stopped swinging on it. Now teaching them how to get their legs up and over the bar to end up sitting up on top. Very happy with the trapeze.

Good size but very flimsy

The plastic is extremely thin + the windows and doors keep popping off (all it takes is my 13 month old pushing the door open for it to pop off it’s hinges).
One of the walls arrived with a small crack and I’m still waiting for this issue to be resolved.
The kids are enjoying the cubby house but I don’t expect it to last very long

Lifespan Kids 7ft x 10ft HyperJump-R Rectangular Spring Trampoline

Great swing set

I had a great experience when there was a wrong piece in my product. Only thing I think could be better is the weight of the set as it can move

Super quick delivery

The customer service that I received from Tina is top notch. Not to mention the super quick delivery after. It has been a pleasant experience ordering from you and will not hesitate to order when I need something again.

J
GMX Moto50 50cc Dirt Bike
Jason Mikkelsen
No motorbike

Have not received it yet. Your fright company has fucked up .I would not use them a Genn. One unhappy grain son

Hi Jason, we acknowledge your disappointment. During delivery, the first bike's box has been damaged in transit and has damaged the bike. We managed to have it returned to us and send you the new one. We apologise for any inconvenience caused by the delay but we're glad that you confirmed the replacement bike has been received in a good condition. Things happened during delivery is out of our control but we would like to assure you that we are doing our best to ensure delivery as soon as possible.

Love it!

Just wanted to let you know the Easel gift for my great nephew was a great success. I now have a painting of his on my fridge. He is quite happy to see the pic of it on my fridge re his Mum. Thank you for guiding me through the transit and finally arriving .

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