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Reviews

Based on 811 reviews
83%
(670)
15%
(119)
2%
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Lifespan Kids Greenvale Play Centre with 1.8m Green Slide

M
Go-kart Berg Buzzy Nitro
Maressa Hardy
5 Stars

I have 6 grandchildren ranging from the ages of 4 months to 7 yrs..I bought this bike for my grandson who has Autism, he is 5 yrs old..the original idea to purchase was so he could be balanced and not have that feeling/fear of falling.. and as much as Max loves his bike it became a race of 5 out of 6 on who was going to ride the bike first..My daughter & I had too literally put our foot down bcoz Max needed to know that this bike was his, as kids with autism need too know rightfully that an object that is theirs stays theirs..it was a hard task considering my other grandchildren were just loving it as well
.so thank you so much..As much as Max loves his bike, so do the rest...I would also like too know if they also come in a larger size, as I think I'm going to need a few more 😄

Dear Maressa,

Thank you for your wonderful review! We're thrilled the Go-kart Berg Buzzy Nitro has brought so much joy to Max and your family. It’s heartwarming to hear how it’s helping Max feel secure while becoming a hit with all your grandchildren!

We do have larger models available and would be happy to help you find the right fit for the rest of your racers. One of our friendly staffs will reach out to you via email.

Thanks again for sharing your story—it means the world to us.

P
Classic World Iris Piano
Pauline Bidwell
Classic World Iris Piano

I bought this piano for my great-grandchildren, aged 5, 4 and 2, for Christmas. They absolutely love it (and are tone deaf), so they love pounding the keys and producing soft, pleasant tones. The parents, however, are finding the tones difficult to cope with, as they are neither soft nor pleasant. The piano is great for the kids to enjoy with the only problem being they all want to play it at once. A win for me (as a cool Nanna), and a win for the kids (who enjoy using the creative side of their brains). Karma for the parents, whose ears used to be tone deaf when they were growing up but their ears became more sensitive as parents. Hahaha.

Hi Pauline,

Thank you for the lovely review! We're thrilled to hear the piano is a hit with your great-grandkids and has secured your 'cool Nanna' status! While the parents may need some extra patience, it sounds like everyone is making fun memories.

We’re so glad we could be part of your family’s holiday joy—wishing you all a harmonious season!

Great quality

We love this play centre! The green slide is so much fun, and the quality is great. The kids are obsessed, and it was easy enough to put together. Highly recommend!

Birthday gift for my son

I was extremely happy with this purchase for my son he loves it so much can't get him out of it. They provide the best customer service as they always maintain good communication.

ok cubby ,terrible service

Cubby house is ok quality, although all the white pieces split when screwing into them.
Came with missing parts, which took a week to resolve, outcome being out of stock and asked to go buy them from Bunnings myself or wait 6 weeks for parts.
Would recommend getting from another supplier.

Hi Chris,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating this situation must have been.

We want to clarify that your case was reviewed and escalated promptly during the busy Christmas holiday season. While we aim to address all customer concerns within 1-2 working days, the holiday period did cause some unavoidable delays, as many of our staff were also on their well-deserved breaks with their families.

Regarding the missing parts, the response you received came directly from the support team at Lifespan Kids, our main supplier in Australia. To expedite the resolution, Lifespan offered the option to purchase the required parts from Bunnings and, with the receipt provided, they would fully compensate the cost. Alternatively, they also offered to order the parts from the manufacturer, which can take up to 6 weeks due to supply chain timelines.

We’re sorry that neither solution met your expectations, but we truly believe the team provided the best options available under the circumstances. Your feedback is valuable to us, and we will continue to work closely with our supplier to improve the customer experience.

If there’s anything else we can do to assist or if you’d like to discuss this further, please don’t hesitate to reach out.

Excellent customer service

Excellent ride for the little 1

Personalised Kids Number Plates (Set of 2) Black

I recently dealt with Tina Yuliana from your store. She was very helpful and pleasant. We also enjoyed the no shipping charge which just made it a done deal, thank you Tina and team.

EXCELLENT SWING SET

I looked for a few weeks at many different swing sets before making my purchase. I'm so happy I chose the Plum 5 in 1 Unit. It was posted straight to my front door and it only took my husband 2hrs to put together. The quality of this swing set is very good. We have had our 3 grandchildren on it, so it's been tried and tested. They love this swing set.

Unbelievable service

Fantastic service, and great product.

Amazing service and quick delivery

Incredibly impressed with the service and the quality of this amazing product! My husband and father in law finished the installation in a cruisy 2 day job. I got great customer service and quick delivery. It's been setup for a month and the kids love it.

Amazing service and quick delivery

After searching online I found the best price through this company. I was impressed with the customer service and speed of delivery. Cubby took 2 days 2 people to complete inc elevation kit. It looks amazing and is super sturdy. Best investment ever.

My grandson loves it. Bought it for him for his 3rd birthday and plays with it everyday.
Well made too. Tough and sturdy. ✨️

Very happy

Kids toys warehouse were incredibly helpful in assisting me getting item at very short notice. I am very grateful. The item itself was easy to put together and sturdy. My kids love it :)

Trampoline

Absolutely great ..very good quality
Extremely happy

Great quality product

Great quality product, the frame is very sturdy. The slide looks like it may not last as long as the frame, only time will tell.
Excellent customer service. Would buy from here again.

Very happy

Very happy with our Daintree Monkey Bar swing set. The ordering process was easy and you can tell that kids toy warehouse care about their customers. It looks smart being a wood frame and fits well in our garden. We have a 5 year old and a 8 year old and they have used the monkey bar swing set every day. I would recommend this item and purchasing through Kids Toys Warehouse

Once I got it put together it was good but holes didn’t line up had to drill holes wasn’t impressed for the valve I also ended up paying a trading to do the job

Great 👍

My son loves it.

10 stars!

Absolutely fantastic company, highly recommend! From the second I added it to the cart I was offered a further discount with shipping by Lia. She was extremely friendly, helpful and very honest. Lia went above and beyond to make keep me updated with the order. There was a slight confusion upon delivery at fault of the delivery company, but it was promptly rectified by the administration team at Kids Toys Warehouse. The most excellent customer service I have received from a company in a long time!
We are yet to put the play centre together, but I know from reviews that my kids will absolutely love it!

We have not received this and it’s marked as delivered!

Great Play Gym

After reading all the reviews I was skeptical of buying this but bit the bullet and got it for my son for Christmas. Put it together in 4 hours by myself. Unlike other reviews the instructions are quite clear just have to pay a great deal of attention, everything went together great! Only negatives I have is 2 screws snapped even after I pre drilled the holes, and some pieces not labelled but able to work out what each piece was by the pictures in instructions. Overall I think my son is going to have a ball on Christmas, Thanks Kids Toy Warehouse!

Pink maserati

Absolutely worth the price and the customised plates were on point,

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